Legal Terms

Terms of Service

Please read these terms carefully before using our service

Last updated: Recently • Effective: Current

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and MindSpringAI ("we," "us," or "our") regarding your use of our AI-powered personal growth platform and related services.

By accessing, browsing, or using MindSpringAI in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use our services.

2. Description of Service

MindSpringAI is a comprehensive AI-powered personal growth platform designed to help users achieve their learning and development goals through:

AI-Powered Features
  • • Personalized learning roadmaps
  • • Intelligent skill assessments
  • • Adaptive content recommendations
  • • Progress analytics and insights
Growth Tools
  • • Habit formation and tracking
  • • Goal setting and monitoring
  • • Educational content library
  • • Community support features

3. User Accounts and Eligibility

3.1 Eligibility Requirements

  • • You must be of legal age to create an account
  • • You must provide accurate and complete information
  • • You must have the legal capacity to enter into this agreement
  • • You must comply with all applicable laws and regulations
  • • You may not create multiple accounts for the same individual
  • • Corporate accounts require proper authorization from the organization

3.2 Account Security and Responsibilities

Your Responsibilities

  • • Maintain accurate account information
  • • Keep login credentials secure and confidential
  • • Notify us immediately of unauthorized access
  • • Accept responsibility for all account activities

Prohibited Actions

  • • Sharing account credentials with others
  • • Creating multiple accounts for the same person
  • • Using false or misleading information
  • • Impersonating another person or entity

4. Acceptable Use Policy

You agree to use MindSpringAI responsibly and in compliance with all applicable laws. The following activities are strictly prohibited:

Illegal Activities
  • • Violating any local, state, or federal laws
  • • Infringing on intellectual property rights
  • • Engaging in fraudulent or deceptive practices
  • • Distributing illegal or harmful content
Technical Violations
  • • Attempting to hack or breach our systems
  • • Transmitting viruses or malicious code
  • • Reverse engineering our software
  • • Overloading our servers or infrastructure
Content Violations
  • • Posting offensive or inappropriate content
  • • Harassing or threatening other users
  • • Sharing false or misleading information
  • • Violating others' privacy or rights
Commercial Misuse
  • • Using our service for unauthorized commercial purposes
  • • Reselling or redistributing our content
  • • Competing directly with our services
  • • Scraping or data mining without permission

5. Subscription Plans and Billing

5.1 Subscription Plans

We offer various subscription tiers with different features and pricing:

Starter Plan

Basic AI recommendations and progress tracking

Pro Plan

Advanced features, unlimited roadmaps, and priority support

Enterprise Plan

Custom solutions for teams and organizations

5.2 Billing Terms

Payment Processing

  • • Subscription fees are billed in advance
  • • Automatic renewal unless cancelled
  • • Secure payment processing via Stripe
  • • Multiple payment methods accepted

Refund Policy

  • • Money-back guarantee for new subscribers
  • • Pro-rated refunds for annual plans (initial period)
  • • No refunds for partial months of usage
  • • Refunds processed within reasonable timeframe
  • • Refund eligibility subject to our refund policy

5.3 Price Changes and Cancellation

We reserve the right to modify subscription prices with advance notice. You may cancel your subscription at any time through your account settings, with cancellation taking effect at the end of your current billing period.

6. Intellectual Property Rights

6.1 Our Intellectual Property

MindSpringAI and all related content, features, functionality, software, and services are owned by us and protected by copyright, trademark, patent, and other intellectual property laws.

Protected Elements Include:

  • • AI algorithms and machine learning models
  • • Software code, databases, and technical infrastructure
  • • Educational content, courses, and learning materials
  • • User interface design and user experience elements
  • • Trademarks, logos, and brand elements

6.2 Your Content and Data

Your Ownership Rights
  • • You retain ownership of content you create
  • • Your personal data remains yours
  • • Learning progress and achievements belong to you
  • • You can export your data at any time
License to Us
  • • Limited license to process and display your content
  • • Right to use anonymized data for service improvement
  • • Permission to backup and secure your information
  • • License terminates when you delete your account

6.3 DMCA and Copyright Protection

We respect intellectual property rights and comply with the Digital Millennium Copyright Act (DMCA). If you believe your copyrighted work has been infringed, please contact our designated DMCA agent at dmca@mindspringai.net with detailed information about the alleged infringement.

7. AI Services and Limitations

AI Capabilities

  • • Personalized learning path generation
  • • Skill gap analysis and recommendations
  • • Progress tracking and optimization
  • • Content curation and matching

Important Limitations

  • • AI recommendations are not guaranteed to be accurate
  • • Results may vary based on individual circumstances
  • • Not a substitute for professional counseling or education
  • • Continuous improvement may change recommendations

8. Privacy and Data Protection

Your privacy is fundamental to our service. Our comprehensive Privacy Policy, which is incorporated into these Terms by reference, details how we collect, use, protect, and share your information.

Key Privacy Commitments

  • • We never sell your personal information
  • • Data is encrypted in transit and at rest
  • • You have full control over your data
  • • GDPR and CCPA compliant practices
  • • Regular security audits and assessments
  • • Transparent data processing practices
  • • Right to access, correct, and delete data
  • • Prompt breach notification procedures

9. Disclaimers and Warranties

Service Limitations

  • • No guarantee of uninterrupted service availability
  • • AI recommendations are not professional advice
  • • Third-party content accuracy not guaranteed
  • • Results and outcomes may vary by individual

Disclaimed Warranties

  • • Merchantability and fitness for particular purpose
  • • Non-infringement of third-party rights
  • • Accuracy, completeness, or reliability of content
  • • Compatibility with all devices and systems

10. Limitation of Liability

To the maximum extent permitted by applicable law, MindSpringAI and its affiliates, officers, employees, agents, and licensors shall not be liable for any damages arising from your use of our services.

Excluded Damages Include:

  • • Indirect, incidental, or consequential damages
  • • Loss of profits, revenue, or business opportunities
  • • Loss of data or information
  • • Personal injury or property damage
  • • Punitive or exemplary damages
  • • Costs of substitute services or products
  • • Loss of goodwill or reputation
  • • Any damages exceeding fees paid to us

11. Indemnification

You agree to indemnify, defend, and hold harmless MindSpringAI and its affiliates from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

12. Termination

12.1 Termination by You

You may terminate your account at any time by accessing your account settings and following the cancellation process. Upon termination:

  • Your subscription will remain active until the end of your current billing period
  • You will retain access to your data for a reasonable period after termination
  • You may request a data export before account deletion
  • Certain data may be retained as required by law

12.2 Termination by Us

We may suspend or terminate your account immediately if you:

Immediate Termination

  • • Violate these Terms of Service
  • • Engage in illegal or harmful activities
  • • Compromise platform security
  • • Abuse or harass other users

After Notice

  • • Fail to pay subscription fees
  • • Remain inactive for extended periods
  • • Violate our community guidelines
  • • Use the service inappropriately

13. Dispute Resolution

13.1 Informal Resolution

Before pursuing formal dispute resolution, we encourage you to contact our support team at legal@mindspringai.net to resolve any issues informally. We commit to responding promptly and working in good faith to resolve disputes.

13.2 Binding Arbitration

Any disputes that cannot be resolved informally shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.

Arbitration Terms:

  • • Single arbitrator selected by mutual agreement
  • • Proceedings conducted in San Francisco, California
  • • Governed by California state law
  • • Limited discovery and expedited procedures
  • • Arbitrator's decision is final and binding

13.3 Class Action Waiver

You agree that any arbitration or legal proceeding shall be conducted on an individual basis only. You waive any right to participate in class actions, collective actions, or representative proceedings.

14. Changes to Terms

We reserve the right to modify these Terms at any time to reflect changes in our services, legal requirements, or business practices.

Notification Process:

  • • Material changes will be announced 30 days in advance
  • • Notifications sent via email and in-app messages
  • • Updated terms posted on our website with revision date
  • • Continued use constitutes acceptance of new terms
  • • You may terminate your account if you disagree with changes

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

Any legal action or proceeding arising under these Terms shall be brought exclusively in the federal or state courts located in San Francisco County, California, and you hereby consent to personal jurisdiction and venue therein.

16. Miscellaneous Provisions

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and MindSpringAI.

Assignment

We may assign these Terms without notice. You may not assign your rights or obligations without our written consent.

Waiver

Our failure to enforce any provision does not constitute a waiver of our right to enforce that provision in the future.

17. Contact Information

If you have questions about these Terms of Service or need legal assistance, please contact us:

Legal Department

Email: legal@mindspringai.net

Response Time: Within 5 business days

Address: San Francisco, CA 94102

Phone: Available upon request

General Support

Email: support@mindspringai.net

For: General questions and account issues

Hours: Monday-Friday, 9 AM - 6 PM PST

Languages: English, Spanish, French